The grounds Ubisoft relies on
Ubisoft's article on the reasons for disciplinary actions (checked on 26 October 2026) lists the conduct that may lead to sanctions in Ubisoft's games, which include Rainbow Six Siege (R6). The list covers, inter alia, cheating, hacking, botting and tampering that give an unfair advantage, the exploitation of glitches, access to or modification of game files including data mining, the buying, selling or transfer of accounts, chargebacks and DDoS attacks. It also covers harassment and conduct that disrupts the flow of the game, e.g. team killing or rage-quitting, and Ubisoft decides on the sanction case by case, according to the severity and number of offences.
In a December 2021 post on anti-cheat in Siege, Ubisoft described BattlEye as its third-party detection partner and its own data-based detections as a second layer, with most sanctions triggered automatically after detection. The Code of Conduct adds that sanctions can apply at game level or at account level. Thus, a cheating ban in Siege has to be kept apart from a lock on the Ubisoft account, which Ubisoft imposes for activity such as phishing, account selling, account sharing or fraud and which blocks all online games and Ubisoft login pages.
Where the appeal goes
Appeals go to Ubisoft Support through the contact option on Ubisoft Help. Ubisoft's article on permanent locks asks for two items, namely the username of the sanctioned Ubisoft account and the reason for the appeal. It warns that appeals without this information will be denied, that repeated or abusive contacts will not help and that appeals sent after a final review may be ignored.
Temporary locks are a trap of their own: Ubisoft states that it cannot remove them and that the player receives an email once the sanction has been lifted. Moreover, Ubisoft's Code of Conduct states that its representatives will never ask for a password, so that a request for the password in the course of an appeal is a warning sign.
What the appeal should contain
Beyond these two items, the appeal should give the platform, the date, the exact wording of the sanction message and the ground it names. Thereafter, it should set out in chronological order what happened before the sanction and why the conduct does not meet the rule cited, with screenshots, match details or purchase receipts attached.
For a cheating ban on PC, the software that ran beside the game is the central fact. Ubisoft's BattlEye FAQ of 2016 already warned that hack software running in the background can lead to a ban even when it is not used in Siege, in particular software designed to bypass BattlEye. For an account-related sanction, it shall be noted that Ubisoft holds the account holder responsible for any account behaviour, that sharing credentials breaches its Terms of Use and that content bought from unauthorised resellers may be revoked. An appeal resting only on another person's use of the account, therefore, arguably carries little weight.
After the decision
Ubisoft states that appeals sent after a final review may be ignored, so that the decision on the appeal will, in general, end the matter for that sanction. A renewed request arguably makes sense only with facts that the first appeal did not contain, and it should refer to the earlier case instead of opening a new one.
Creating another account to keep playing during a ban may breach Ubisoft's Terms of Use and lead to further sanctions. Accordingly, this guide does not describe ways around a ban.
Current enforcement
Whether Ubisoft is currently running a wider enforcement wave in Siege is recorded on the Rainbow Six Siege ban-wave monitor, and the Rainbow Six Siege appeal page sets out the steps in short form.
Frequently asked questions
Can a Rainbow Six Siege ban be appealed?
Yes, through Ubisoft Support for the Ubisoft account that was sanctioned. For permanent locks, Ubisoft requires the username of the sanctioned account and the reason for the appeal, and it states that appeals without this information will be denied.
Can Ubisoft remove a temporary lock?
No. Ubisoft states that it cannot remove temporary locks on Ubisoft accounts and that the player receives an email once the sanction has been lifted.
What is a BattlEye ban in Rainbow Six Siege?
BattlEye is the third-party anti-cheat that Ubisoft works with in Siege, alongside its own data-based detections, and Ubisoft has stated that most such sanctions are triggered automatically after detection. The appeal against them goes to Ubisoft Support.
